Help and contact

DuoQ · people who share your vibe, near you: to play, make friends or whatever comes up. 18+ only.

Email us: [correo de contacto, p. ej. hola@duoq.app]
We reply within 48 hours. For privacy matters: [correo para privacidad, p. ej. privacidad@duoq.app]

How do I delete my account?

In the app: tap your photo (top right) → Settings → Delete my account. Type the confirmation word to confirm. Your profile, photos, matches and chats are deleted forever. If you can't sign in, email us from your account's address and we'll delete it for you.

How do I report or block someone?

On their card or in the chat, tap ⋯ → Report or Block. It's anonymous. We review reports and remove anyone who breaks the rules.

Can I download my data?

Yes: Settings → Download my data.

Why can't I see Explore or chats?

Until launch day you can create your account, fill in your profile and share your card. On launch day everything opens by itself, no update needed.

Something's wrong

Tell us by email with your phone model and, if you can, a screenshot. If you're on the TestFlight beta, you can also take a screenshot inside the app and send it from there.